Welcome To SJVN E-Tendering Portal
General Guidelines And Help Documents For Bidders

Pre-Requisite System Setting For Bid/Response Submission
A. Procedure For Performing Pre-Requisite System Setting
1. Pre-Requisite System Setting Document View/Download
B. Required Software Installation File/Links
1. Java Download Link (Use 32 bit version) Download
2. Microsoft Visual C++ 2010 Redistributable Package (x86) Download
3. Installer Software Download
4. SRM PC Settings Download

User Manual For Bid/Response Submission
A. General
1. User Manual View/Download

Helpdesk Details
  • Helpline No: 0177-2660232
  • Working Time- 9:30 AM to 6:00 PM
  • Working Days in CHQ- Monday to Friday
  • Working days in other locations- Monday to Saturday
  • Helpline in CHQ Available: Monday to Friday (9:30 AM to 6:00 PM)
  • Other Locations Helpline Available: Monday to Saturday (9:30 AM to 6:00 PM)
Helpline Numbers
Level 1
Name Plant/Location Contact Details
Digvijay Kamta CHQ and all other locations including SGEL, DSHEP, Chenab Projects etc. 9129989000
Rakesh Kumar CHQ and all other locations including SGEL, DSHEP, Chenab Projects etc. 9817210118
Ranjan Kumar NJHPS 8580548817
Ritik Mehta NJHPS 8626868994
Sanjay Kumar RHPS 9418352640/ 9805955640
Subhajit Hens BTPP 8617866810
Subhankar Ghosh BTPP 7059188319
Akhil Kumar NMHEP 8077319331
Kanwar Singh LHEP 8278886142
Anuj Justa SDHEP 8580982237
In case resolution is not achieved at Level 1, bidder may seek support from Level 2 as below:
Amit Kumar CHQ 9816118755
Subhabrata Banerjee CHQ 9434831816
Sanjay Bhatnagar CHQ 9456119194
In case any query you may also write a mail and send on "etender.support@sjvn.nic.in".